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SiteSpect is widely used as a primary A/B and MVT tool by various companies, including Digital & Wise and Expedia/Hotels.com. Companies …
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What is SiteSpect?
Key features include: - A/B, split, and multivariate testing campaign management - Targeting and personalization - Front-end usability testing - Back-end testing using Origin Experiments - Site acceleration with SiteSpect AMPS(R) - Mobile site and native app support
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What is SiteSpect?
SiteSpect is an A/B testing and optimization platform that enables growing businesses to test changes to their website, mobile experience, and other digital properties.
SiteSpect enables users to test and personalize across the customer experience, from client-side look and feel to server-side functionality, engaging website visitors with the right experience at the right time. The platform is designed to empower marketers, developers, and IT professionals to create and run tests to help users make data-driven decisions, increase engagement, and improve site performance.
SiteSpect enables users to test and personalize across the customer experience, from client-side look and feel to server-side functionality, engaging website visitors with the right experience at the right time. The platform is designed to empower marketers, developers, and IT professionals to create and run tests to help users make data-driven decisions, increase engagement, and improve site performance.
SiteSpect Features
Testing and Experimentation Features
- Supported: a/b experiment testing
- Supported: Split URL testing
- Supported: Multivariate testing
- Supported: Multi-page/funnel testing
- Supported: Cross-browser testing
- Supported: Mobile app testing
- Supported: Test significance
- Supported: Visual / WYSIWYG editor
- Supported: Advanced code editor
- Supported: Page surveys
- Supported: Preview mode
- Supported: Experiment scheduler
- Supported: Experiment workflow and approval
- Supported: Dynamic experiment activation
- Supported: Client-side tests
- Supported: Server-side tests
- Supported: Mutually exclusive tests
Audience Segmentation & Targeting Features
- Supported: Standard visitor segmentation
- Supported: Behavioral visitor segmentation
- Supported: Traffic allocation control
- Supported: Website personalization
Results and Analysis Features
- Supported: Heatmap tool
- Supported: Click analytics
- Supported: Conversion tracking
- Supported: Goal tracking
- Supported: Test reporting
- Supported: Results segmentation
- Supported: CSV export
- Supported: Experiments results dashboard
Platform Integration Features Features
- Supported: API
- Supported: Web analytics integration
- Supported: Content Management System Integration
- Supported: Integration with CRM or DMP software
Additional Features
- Supported: A/B, split, and multivariate testing
- Supported: Targeting and personalization
- Supported: Interactive Control Panel for campaign management and reporting
- Supported: Mobile site and native app support
- Supported: Extensive capabilities to test every part of the customer experience
SiteSpect Video
How SiteSpect Works - Optimization For All Your Needs
SiteSpect Competitors
- Optimizely Web Experimentation
- Monetate
- VWO
- AB Tasty
- Adobe Test & Target
SiteSpect Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Linux |
| Mobile Application | No |
| Supported Countries | SiteSpect clients are distributed globally. |
| Supported Languages | SiteSpect supports testing websites containing any language in single-byte or double-byte character format. The user interface is in English. |
SiteSpect Downloadables
Frequently Asked Questions
Key features include:
- A/B, split, and multivariate testing campaign management
- Targeting and personalization
- Front-end usability testing
- Back-end testing using Origin Experiments
- Site acceleration with SiteSpect AMPS(R)
- Mobile site and native app support
The most common users of SiteSpect are from Enterprises (1,001+ employees).
SiteSpect Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 10% |
| Enterprises (more than 500 employees) | 90% |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
SiteSpect is widely used as a primary A/B and MVT tool by various companies, including Digital & Wise and Expedia/Hotels.com. Companies choose SiteSpect for its robustness and flexibility compared to other testing tools. It has been used concurrently with other testing solutions, proving its reliability. The IT group primarily administers the tool, while the Marketing Department defines the tests and target campaigns.
Digital & Wise leverages SiteSpect's Conversion Rate Optimization Services to support their clients. The platform offers a fully managed testing service, allowing clients to take A/B and Multivariate testing seriously and build strong testing cultures within their business. SiteSpect is promoted as the right tool for the job due to its testing and targeting capabilities and quick deployment time.
In a Fortune 50 e-Commerce environment, SiteSpect is used to optimize sales and enhance the guest experience on web and mobile sites. Users value SiteSpect for its ability to alter code on the front-end before rendering, eliminating flickering or flashing caused by JavaScript changes. The tool also enables rapid implementation of hotfixes across entire websites. Expedia/Hotels.com has been using SiteSpect for three years and considers it the most powerful testing tool on the market.
Overall, SiteSpect has proven to be a versatile and reliable solution for companies looking to improve their digital experiences, optimize conversions, and implement fast fixes across their websites.
Users commonly recommend the following when using SiteSpect:
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Test before purchasing: It is suggested to test SiteSpect before making a purchase to ensure it meets specific needs and requirements.
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Work with support team and account representatives: Collaborating closely with the support team and account representatives of SiteSpect helps users learn how to use the platform effectively and get the most out of its features.
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Use code-based editor: Many users suggest utilizing the code-based editor instead of the visual editor in SiteSpect. This allows for more advanced customization and flexibility in creating tests and experiments.
It is important to note that while SiteSpect is considered a powerful platform for server-side testing, technical expertise is required for setup and administration. Users also recommend running a pilot with a clear set of tests before fully implementing SiteSpect. Additionally, involving key developers in meetings with SiteSpect sales can help fully understand the tool's requirements. Despite the higher costs, SiteSpect is often recommended for larger sites due to its scalability and agility without impacting performance.
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Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
Sitespect is an interesting platform. It is based and utilized for A/B testing purposes mainly. One of the major reasons to choose a tool like SiteSpect is the fact that it is not only client-side or front-facing and has the ability to alter the code being rendered on the front-end before it actually gets to the front-end meaning that you do not get the frustrating flicker or flash from code being changed by JavaScript after render. However it does also have some other unusual perks, it can be used to rapidly implement a hotfix across an entire website.
- It is able to intercept the code from your server, inject your code and then it continues on to the end-user's computer with virtually no speed interruptions.
- It has several different options for performing A/B tests from regular factors to client-side factors, and origin experiments.
- It is extremely flexible and configurable for the needs of your company or organization.
- SiteSpect has a number of areas that are a bit difficult for users to understand, the main one being traffic allocation. Without getting into a long example the basic fact is that if you have 10 experiments running, it is very possible to have a very difficult time understanding how much traffic is going to each test, which is obviously not ideal for A/B testing. This problem is being addressed and hopefully will be fixed before 2017.
- SiteSpect is very powerful, and it does have a GUI interface to help you make simple changes to your website, however to really use it to its potential, you will need developers who are comfortable with advanced CSS and JavaScript to use it.
- The workflow of setting up experiments in Sitespect is also a little counter-intuitive. This is being addressed and fixed, but as it sits currently it does take some getting used to.
- SiteSpect has had a huge impact on this business, being in the online retail market A/B testing can have enormous impacts especially when you are using it on a website that has millions of visitors a day.
- SiteSpect has also allowed us to rapidly implement hotfixes on several occasions where we had a known problem and fixing the problem on the production environment would take time, this gave us a kind of quick fix until we could implement the permanent solution.
Most of these other tools do not really have a direct comparison. Optimizely and Visual Website Optimizer (VWO) are both A/B testing tools that are similar in nature to SiteSpect. Both Optimizely and VWO are good tools and have their place, but they are not as flexible or as configurable as SiteSpect is. They are considerably easier to learn so it really comes down to what is the end goal, do you want a product that is relatively easy to use and can do a lot of things, or do you want a toold that is much more difficult to use but gives you complete flexibility to design your tests and implement them any way that you want? For this reason I would recommend Sitespect for people at large companies who have a team devoted to testing, and for most small/mid size companies who will not have testing be a dedicated part of their progress then maybe use something more like Optimizely or VWO instead.
July 07, 2014
SiteSpect use in a large e-Commerce environment
Score 10 out of 10
Vetted Review
Verified User
I was responsible for the implementation and use of SiteSpect in a Fortune 50 e-Commerce environment. It was used across web and mobile sites for A/B and multivariate testing to help optimize sales and the guest experience. SiteSpect allows you to monetize your analytics with a minimum of development effort.
- SiteSpect's architecture is superior to other optimization tools because it eliminates the need for post-render calls to overwrite default site content. That means you don't have to worry about a flickering effect.
- Because SiteSpect listens to http traffic and modifies the requested page on the fly, it is very easy to instrument tests on your site. You don't have to modify the production version of your code.
- SiteSpect's origin experiment capabilities allow you to test and optimize server-side application code. This feature is extremely valuable for optimizing applications such as checkout on an e-commerce site.
- SiteSpect recently came out with a feature to test and optimize mobile applications. I have not used this, but it fills an important capability gap with the product I was using at the time.
- I'm not able to share exact numbers for confidentiality reasons, but I've seen the significant increases in conversion in an e-commerce environment through the use of SiteSpect. These are big numbers that get the attention of senior executives.
- Beyond the gains you can get by using SiteSpect to optimize conversion, you can also save money by using SiteSpect to test the value of content and 3rd-party applications on your site. It's a great tool for evaluating 3rd-party products on your site because you can expose them to a limited audience and determine whether or not they really add value.
I've also used Adobe's Test & Target tool at another company. It has a nice user interface, but SiteSpect is easier to scale and maintain because the architecture eliminates the need to tag (put mboxes) on the pages on your site. We also did some research on Optimizely, but felt like SiteSpect was better overall.
We have been using SiteSpect for a number of years now at Digital & Wise. The SiteSpect platform is part of our Conversion Rate Optimisation Services. The product continues to help us support our clients. We offer a fully managed testing service on the SiteSpect platform, our clients take A/B and Multivariate testing seriously and have built strong testing cultures within their business, and we promote SiteSpect as the right tool for the job. It's testing and targeting capabilities and time to deployment are unmatched by another other tool on the market in our view.
If you're looking for a tool that is designed to help bring in significant insight and revenue to your business through testing, look no further.
If you're looking for a tool that is designed to help bring in significant insight and revenue to your business through testing, look no further.
- Segmentation & Targeting
- Analysis & Reporting
- Non Intrusive testing, no lines of code needed in the core deployment.
- Ability to test EVERYTHING!
- User Interface - But it's always improving
- Our clients see large revenue increases
- Insight and better customer service
- Budgetary spending analysis. E.g Do we really need lifestyle photography? etc.
- Optimizely,Visual Website Optimizer
SiteSpect is a whole different ball game when it comes to these other tools. SiteSpect is about creating a testing culture within your business for continual website improvements. These tests can be conducted without any developer intervention by our clients. Once SiteSpect is setup, we are free to test anything and everything. In the way it works, which I will not go into right now, it means with high traffic it doesn't show flicker effect of the variations or slow down our clients sites in any way.
No
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We wanted a provider which was seen as a leader to offer our clients the best tools in the industry. We chose SiteSpect
We wouldn't. We have reviews of products annually and we still have not found a product which gives us the features, control or reputation that comes with using SiteSpect.